1. At Pairlux India, your trust is our top priority. We are committed to your 100% satisfaction. If you are not happy with your purchase, we make the return process simple and hassle-free.

    🛍️ Easy Returns within 30 Days

    You can return any product within 30 days of purchase.

    📦 Return Conditions

    - Product must be in original condition

    - Unused, unwashed, and with original tags intact

    - Must include original packaging & invoice

    💰 No-Questions-Asked Refund

    Once we receive the product and verify conditions, your refund will be processed promptly.

    🚚 Free Return Shipping

    We provide free return shipping for all eligible returns.

     What Can Be Returned? ✅

    - Products with manufacturing defects

    - Wrong products delivered

    - Damaged products during shipping

    - Products you're not satisfied with

     What Cannot Be Returned? ❌

    - Products without original packaging

    - Used or damaged products

    - Products without original invoice

    - Personal care items (for hygiene reasons)

  2. 🕒 Refund Timeline: 5-7 working days

    After we receive and verify your returned product, refund will be processed to your original payment method.

    💳 Refund Methods:

    - Credit/Debit Card

    - Net Banking

    - UPI

    - Wallet

     Need Help? Contact Us

    📧 Email: support@plxashtdhara.com

    🕒 Working Hours: 9 AM - 6 PM (Mon-Sat)

     Important Notes for Independent Distributors

    - All returns must go through official Pairlux system

    - Maintain proper documentation

    - Follow company guidelines for customer returns

    - Training available for return process handling

    Note: This policy is subject to change. Please refer to our website for latest updates.